WELCOME TO GOLDSTANDARD EXTERIOR CLEANING WHERE ITS OUR PLEASURE TO SERVE YOUR NEEDS
Phone07858173103
FOR PRICES,PLEASE CLICK ON THE IMAGE THAT BEST SUITS YOUR NEEDS
.jpg?etag=%221a4e-670fa84a%22&sourceContentType=image%2Fjpeg&ignoreAspectRatio&resize=258%2B195&extract=39%2B0%2B204%2B195&quality=85 "RENDER CLEANING, ALGAE REMOVAL,HOUSE WASHING, SOFTWASHING")
.jpg?etag=%2232d7-670fa84b%22&sourceContentType=image%2Fjpeg&ignoreAspectRatio&resize=259%2B194&extract=12%2B0%2B217%2B193&quality=85)
%20(1).jpg?etag=%2222c9-670fcebb%22&sourceContentType=image%2Fjpeg&ignoreAspectRatio&resize=135%2B177&extract=0%2B0%2B135%2B117&quality=85 "GUTTER CLEANING, GUTTER CLEARING,UNBLOCKING")
BELOW ARE 2 QUESTIONS I ASK MYSELF WHEN IT COMES TO ANY EXPENDITURE
DO I REALLY NEED THIS SERVICE?
HOW MUCH IS IT GOING TO COST ME?
So we've asked and answered them for you below
WHY DO I NEED MY WINDOWS CLEANED?
ACCORDING TO GOOGLE
Windows take the brunt of rain, sleet, hail, snow as well as being regularly coated in grime, dirt and dust – meaningover time the glass risks becoming damaged. Regularly cleaning your windows is the best way to make sure the elements don't do so permanently.
Dirt, grime, and mildew can etch the glass surface, making windows more fragile and prone to shattering.
Mold and residue from condensation can negatively affect air quality, which can be harmful to people's health.
Clean windows let in more natural light and help control insulation, which can reduce energy bills.
Clean windows can make your home look well-kept and generate more interest from potential buyers.
Natural light can help people feel happier, healthier, calmer, and more productive.
Dirty windows can make a bad first impression on visitors and customers.
Here at Goldstandard Exterior Cleaning Solutions, we reccomend cleaning windows once every two months for optimal performance.
WHY DO I NEED TO CLEAR MY GUTTERS
ACCODING TO GOOGLE
Regularly cleaning your gutters in the UK is essentialto prevent water damage to your home:
Prevent water damage: Blocked gutters can cause water to overflow, leak, or drip, which can lead to serious damage to your property.
Reduce the risk of pests: Blocked gutters can attract pests like insects, mice, and rats.
Extend the life of your roof: Water that builds up in gutters can freeze in cold weather and put extra strain on your roof.
Avoid expensive repairs: Blocked gutters can lead to expensive damage to your property, including the roof and foundations.
Prevent toxic mold: Mold loves water, and your roof and gutters are one place where there's plenty of it.
Prevent moss growth: Moss can prevent your roof from properly drying out.
The simple reason for regularly cleaning your gutters isto keep them empty and flowing so that they can do what they're designed to do; carry rainwater into the drain system. Throughout the year gutters often collect leaves, branches, mud, soil, birds nests and other debris that clogs them up.
WHY DO I NEED TO CLEAN MY FASCIAS
ACCORDING TO GOOGLE
Cleaning your fascias is important for several reasons, including:
Appearance: Dirty fascias can make your house look unkempt.
Early warning signs: Cleaning your fascias can help you spot early signs of damage, such as cracks or wood rot.
Prevent mold and mildew: Mold and mildew can build up on fascias, especially if gutters are clogged.This can compromise the structural integrity of your roof.
Prevent wildlife entry: Keeping your fascias clean can help prevent animals from entering your building through holes or gaps.
Access for gutter maintenance: Fascia boards provide access for cleaning and maintaining your gutters.
WHY DO I NEED TO CLEAN MY ROOF
ACCORDING TO GOOGLE
Regularly cleaning your roof in the UK is important for many reasons, including:
Extending the lifespan of your roof: Dirt, debris, algae, and moss can damage your roof over time. Cleaning your roof removes these harmful growths and prevents structural damage.
Improving your home's appearance: A clean roof can increase your home's curb appeal.
Preventing water damage: Cleaning your roof allows for proper water flow, which helps prevent water-related issues.
Reducing energy consumption: A clean roof absorbs less sunlight, which helps keep your home's interior temperature comfortable and reduces energy bills.
Identifying issues early: A clean roof makes it easier to identify issues early on, which can help you avoid expensive roof repairs.
Preserving your roof shingle warranty: Cleaning your roof can help preserve the warranty on your roof shingles.
Preventing mold and moss growth: Cleaning your roof prevents the growth of harmful organisms like mold and moss, which can deteriorate the roof surface.
Preventing cracking or splitting of tiles: Colder months can result in cracking or splitting of tiles on the roof.
Preventing snow build-up: Snow can be weighty on unmaintained or old roofs. A professional roof cleaner can recommend the correct method for removing excess snow without damaging your roof.
Regular roof cleaning, including pressure washing, helps remove dirt, debris, moss, and algae that can accumulate over time. With the help of a professional roof cleaner, you can keep your roof in top condition and save money on costly repairs down the line
WE OFFER, ROOF SCRAPING, ROOF WASHING AND SPORE KILLING TREATMENT
WHY DO I NEED TO CLEAN MY RENDER
ACCORDING TO GOOGLE
Appearance
Render can become stained with mould, mildew, algae, bird droppings, and weathering. Regular cleaning can keep your property looking its best.
Structural integrity
Untreated render can lead to cracking, water damage, and insect infestation. Cleaning can prevent these problems and extend the lifespan of your home.
Curb appeal
A dirty exterior can decrease your home's curb appeal.
Warranties and building insurance
Warranties and building insurance typically require the building to have been properly maintained.
Fines from local councils
Local councils can issue fines to property owners if they deem the building to have become an eyesore.
If left untreated, this can lead to a range of issues, including cracking, water damage, and even insect infestation. Regular cleaning of your render can protect it from these problems, prevent costly repairs, and add years to the lifespan of your home
WHY DO I NEED TO CLEAN MY DRIVE/PATIO
ACCODING TO GOOGLE
It seems obvious but regular cleaning of your paving and patios isessential to maintaining their condition and ensuring they last as long as possible. Moisture and bacteria can cause moss and algae build ups which, while making your garden look tired and unkempt, can also make surfaces very slippery.
Preventing damage: Dirt, grime, mold, and mildew can accumulate and cause cracks, discoloration, and structural issues.
Extending lifespan :Regular cleaning can help your patio last longer and avoid costly repairs.
Keeping it safe: Moss and algae can make surfaces slippery, and weeds can grow in cracks and cause damage.
Keeping it looking good: A clean patio / drive looks its best.
Welcome to Goldstandard Exterior Cleaning Solutions and thank you for your enquiry. I just need to ask you a few quick questions to enable me to give you our best price and earliest availability.
Please head your message with the service that you require.
The first question is the same for all the services below, so ill ask that here.
Are you Gloucester or Cheltenham based. Please provide postcode or address (for Google earth view)?
WINDOW CLEANING
1.Is your property detached, semi detached, terraced (mid or end), bungalow, bungalow, flat or bespoke property?
2.Are your windows made of wood, pvc or metal?
3.How many storeys high (how many windows high) is the property?
4.How many bedrooms is the property?
5.Is there a conservatory and if so how many
sides are accessible to clean?
6.How many veluxes/skylights do you have to be cleaned?
7.Is there access to the rear of the property?
8.is there onsite parking?
9.How did you hear about us
ROOF CLEANING
Do you want :
1. Moss removal?
2. Moss, algae and spore removal and treatment?
RENDER CLEANING
1. Is the area to be cleaned made of:
a) Render
b) .Brick
c) Natural stone.
If its a house,
2. How many sides do you want cleaned.
GUTTER CLEARING AND CLEANING
1.Do you want your Gutters:
a) Cleared of any debris in the water way and downpipies inspected/unblocked?
Or
b) Soffit and fascia washing and cleaning?
Or
c) Both
2. How many sides of guttering does your property have.
DRIVE AND PATIO CLEANING
1. What would you like cleaned:
a) drive
b)patio
c)decking
d)something else, please elaborate?
2. Do you have things you need moved from the cleaning area. E.g. furniture, plants, garden toys?
Hi there
Welcome to Goldstandard Exterior Cleaning (from here on to be called GEC) where we take the time to make your windows look divine.
Below you'll find our terms of service (TOS), to help us be more efficient for you and to help our business run more smoothly. Theres is a table of contents below.
Table of contents
1 pre clean notification
1a How the notifications are applied
1b Forgetting the gate
1c changing your mobile number
1d Going away or a holiday
1e If you have a landline
1f Permission to climb the gate
1g cleaning schedules.
2 Cancelations
2a How to cancel
2b What are you cancelling
2c How many times you cancel
2d GEC rights reserved
3 Payment options
3a 3 payment options
3b cash payments
3c direct debits
3d BACS payments
3e standing orders
4 Advanced payments & discounts
4a Advanced BACS payments
4b standing orders
5 Animal fecal matter
5a is it acceptable
5b What is unacceptable
6 Referrals
7 Gaurantees
8 Bank details
9 Invoicing
10. Unable to fulfil our commitment in stated timescale
Articles of TOS
1. pre maintenance clean texts.
1a.You will get a notification by 8 30pm, on the night before each visit. You can cancel at anytime before 8 30am on the day of the visit and without any reasons required.
1b. if you dont cancel the appointment and forget to leave access to the agreed windows in the secured area of your property, then PWC will clean all accessible windows but will charge the full agreed price.
1c. If you change your mobile phone number then please let us know otherwise, you wont know that we are sending a text to your old number and neither will we. So we will come over and clean all accessible windows and charge you for full house.
1d. If you are going away, especially if your going abroad please cancel your appointment before you go away. If not, we will text you the night before our vist and when we arrive, if the gate is locked we will clean all accessible windows but charge the full agreed price.
1e If we only have a landline number for you then we will still text you. The text will ring your phone and convert the text into speech. If you don't answer the phone, it will go to your answer phone. To cancel please call us on 07858173103 by 8:30 am on the morning of your due clean. (All the rules in section 1 will also apply to you)
1f. If you realise after 8:30am that you've left the gate locked you can always text permission to 07858173103 to use our ladders to climb over your property boundary or open the gate to access windows.
1g. GEC offers a 8 weekly/ bi monthly cleaning service
2. cancelations and returning to the first deep clean price.
2a. All cancelations must be made by 8:30am on the day of the maintenance clean. Any cancelation after 8:30am is not a cancellation. Extenuating circumstances are the exception, of course.
2b. When cancelling, please state if you wish to cancel an appointment or the whole service.
2c. The longest GEC will allow a property to not be maintained for is 4 months. Then it has to be first time cleaned again at the 1st clean price (double the maintenance charge). You get 2 consecutive cancellations before reverting to the 1st clean price. At this juncture if you do not wish to pay a first time clean price, GEC will invite you to find another window cleaning service provider
2c.1 All window cleaning schedules are 8 weekly schedules.
2d. GEC reserves the right to remove any clients from our round who we believe cancel to much.
3 payment options
3a.GEC accept 3 methods of payment :
3b GEC no longer accept cash for regular maintenance cleaning. (With crime statistics rising at an exponential rate in the UK and a vast portion of that being knife crime, it is unwise and unsafe for GEC (who operate on a repetitive route cycle that is conducted the almost identically every 8 weeks. ) to continue to carry cash regularly in such circumstances is considerably unsafe.
3c Go cardless direct debit.
(Gocardless is an independent, FCA registered and approved company who act as an intermediary between payer and payee.) Go cardless are bound by all of the laws, rules, ethics and commitments that all financial bodies and services are bound by in the UK.
YOUR FINANCIAL DETAILS WILL NOT BE HELD OR EVEN SEEN BY GEC. WE EMPLOY GO CARDLESS SPECIFICALLY FOR THAT REASON.
When you pay us through Go cardless it will appear on your bank statement as Prestige Window Cleaning.
We only intend to use go cardless direct debit system as a fall back incase you forget to pay your bill via BACS within 7 days.
We will invoice you and we will be get Go Cardless to debit your account.
If this is successful and our clients think its easier for them, then we will move over to Go Cardless as our permenant method of collection. However, if this does occur we will still accept BACS prepayments so you can get your discount
3d Bacs payments.
Bacs payments are expected to be paid with 7 days of us invoicing you. If you havent signed up to Go cardless and are late paying us via online transactions then we will send you an additional one off charge of £6 per late payment. (The reason for this is that when I am not paid on time by my clients it can leave PWC a shortfall of cash flow and an inability to pay some of our direct debits on time. For each late payment our bank charges us £6.)
When paying by BACS the only acceptable reference will be your address. Referencing:
Windows, Window cleaning or any other generic reference is not an indication of who you are. So if you dont put your address (which is specific to you) you will be informed that we are going to instruct Go cardless to debit your account or incur a £6 late payment charge.
3e Standing orders.
Please set your standing orders for between the 1st and the 3rd of the month that you are paying on.
4 Advanced payments and standing orders discounts
4a. (Bacs) If you pay for your window maintenance clean by 8 30 on the morning of the clean and sent us your reference as verification. You will recieve a £1 discount
4b (standing order) If you choose to pay by standing order, then please set it for between the 1st & 3rd of the month and reduce the payment by £1 (e.g. £12.50 - £11.50)
5. Animal fecal matter
5a. Please ensure canine and feline fecal matter is cleaned from any access area needed to reach your windows, pathways upto access areas need to be clear too.
5b. If we deem that there is too much feces either en route to the window access area or in a window access area and it will be unavoidable to step in it, then we will leave those windows but you will be charged for them.
6. Referals
If you refer us to one of your friends and they accept our price. After we do the first clean for them, well will give you a £5 thank you for every one you get us.
7. Guarantees
GEC offer a 24 hour guarantee with every window clean. If ever you are unsatisfied with the work provided by us then please let us know as soon as possible so that we can get back and correct any unsatisfactory work at the earliest convenience.
8. Bank details
This is the only account for PWC.
If you have any other details for any other account, please discard them and use the details below
Bank : natwest
Name: Brown AG
Acc num:69308810
Sort code: 60-09-02
9. Invoicing.
9a. All cleans will be invoiced to you via email.
9b. You will recieve your invoice, via email or text
9c. Each email that the invoice is attached to will give you a date to pay by. It will give you 7 days to pay. (Exceptbetween Dec 18th and Dec 23rd.
9d. If you have a standing order with us or you have paid us before you receive the invoice the your invoice will just be for your records
10. Unable to fulfil our commitment in stated timescale.
10a. There will be occasions when things go wrong and prevent us from fulfilling our commitment to you on that day. On these occasions we will alert you to the fact as early as we can. E.G. Heavy rainstorms, mechanical breakdown or equipment malfunction, etc. We will then let you know when we will be able to complete our commitment to you.
E.G. "Hi there. Tony from PWC here. We are running behind today due to heavy rainstorms. If we are unable to get to you today, we will fulfil our commitment to you tomorrow if thats convenient for you?"
If fulfilling our commitment the next day is not convenient for you, PWC will arrange a time with you that is convenient for you.
If you have read these TOS carefully and are happy to continue to use GEC as your window cleaning service provider. WELCOME
If you are not happy to continue with GEC then please send an email or text with your address on stating that you wish cancel the service.
The number to text is 07858173103
Many thanks
Tony Brown
CONTACT DETAILS:
ADDRESS: 44 FAIRFIELD AVENUE, LECKHAMPTON, CHELTENHAM, GL53 7PN
Phone07858173103